Workforce Planner (6 months) [Netherlands]
At Booking.com, our mission is to make it easier for everyone to experience the world. And while that world might feel a little farther away right now, we’re busy preparing for when we are all ready to travel once more. With strategic long-term investments into what we believe the future of travel can be, we are opening career opportunities that will have a strong impact on our mission. Booking.com Customer Service (CS) department is looking for a Workforce Planner to join our multinational team based in our global HQ in Amsterdam with a fixed contract for 6 months. This role is responsible for providing accurate resource scheduling demands for all Line Of Business (guest, partner and support staff) for each EPS Partner and internal sites. You will be responsible for detailed weekly reporting and verification of scheduled vs demand requirements and execution of the monthly scheduling process. You are encouraged to work cross-functionally with global peers by building a ...